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Home Warranties For Rental Properties: Why Landlords Should Think Twice
As a landlord, you're no stranger to the multitude of responsibilities that come with managing rental properties. From finding reliable tenants to handling maintenance and repairs, the challenges can be overwhelming. In the quest to make the rental process smoother and more cost-effective, many landlords consider purchasing home warranties. After all, these warranties promise to cover repair and replacement costs for various systems and appliances in your rental property. However, before you jump on the home warranty bandwagon, it's essential to take a step back and understand why these agreements might not be worth the headache and expense they claim to solve.
Eaton Realty is a full-service real estate brokerage located in Lithia, FL. In addition to helping individuals buy and sell real estate, we also help landlords manage their real estate properties. Our team brings over twenty years of property management experience to the table. We use our experience to help property owners important decisions to improve ROI - like whether or not to invest in a home warranty.
The Largest Home Warranty Drawbacks
There are several major drawbacks to reflect on as you consider investing in a home warranty for your rental property. Below are the largest drawbacks landlords should be aware of. Keep in mind as you evaluate home warranty options that Florida landlords aren’t required to provide basic appliances outside of a furnace and landlords aren’t required to repair any existing appliances (outside of the furnace) unless otherwise specified in the rental agreement. While supplying and repairing appliances isn’t required, it’s still a good idea to provide and maintain basic appliances to keep your properties occupied.
Limited Coverage and Exclusions
One of the most significant drawbacks of home warranties is the fine print in their contracts. Many landlords are often surprised to discover that not all repairs and replacements are covered. Home warranty companies typically have a list of exclusions, and if an issue falls under those categories, you're left to foot the bill. This can include pre-existing conditions, improper maintenance, and even certain parts of essential systems like HVAC or plumbing. In such cases, you may find yourself paying for the repair yourself, making the home warranty redundant.
Slow Response Times
When an appliance or system in your rental property malfunctions, prompt repairs are crucial for both your tenants' satisfaction and the property's well-being. Unfortunately, home warranty companies are not known for their speedy response times. Many landlords have complained about the extended delays in getting technicians dispatched to assess and fix the problems. These delays can lead to disgruntled tenants and even escalate minor issues into more significant problems, further exacerbating the situation.
The Hassle of Service Calls
Dealing with maintenance requests and coordinating repairs is an inevitable part of being a landlord. However, with home warranties, you might find yourself entangled in a web of service call complexities. In some cases, you may be required to use specific contractors designated by the warranty company, limiting your ability to work with trusted and reliable service providers. Additionally, you may be required to pay a service call fee for every visit, regardless of whether the problem gets resolved or not. This can quickly add up, making the home warranty less cost-effective than it appears.
Potential Disputes with Warranty Companies
Home warranty companies have been known to dispute claims, especially when they perceive the issue to be a result of improper maintenance or pre-existing conditions. This can lead to frustrating disputes between you, the landlord, and the warranty company. If the warranty company denies a claim, you may be left with no choice but to pay for the repair out of pocket. This negates the whole purpose of having a home warranty and can leave you feeling trapped in an unfavorable situation.
Tenant Dissatisfaction
At first glance, offering a home warranty might seem like a value-added perk for your tenants. However, as mentioned earlier, slow response times and disputes with the warranty company can lead to dissatisfaction and frustration. Unhappy tenants are more likely to look for alternatives when their lease expires, resulting in higher turnover rates and the associated costs of finding new tenants.
Cost vs. Benefit Analysis
The ultimate test of any investment is to analyze the cost vs. benefit. Home warranties come with an annual premium, service call fees, and deductibles for each claim. When you consider the coverage limitations, potential exclusions, and the likelihood of disputes, it becomes evident that the overall costs might outweigh the benefits.
Simplify Property Management With Eaton Realty
While the idea of a home warranty might initially seem appealing to landlords, it's essential to approach the decision with caution and a clear understanding of the potential drawbacks. Limited coverage, slow response times, the hassle of service calls, potential disputes with warranty companies, tenant dissatisfaction, and the overall cost vs. benefit analysis should all be carefully considered. As a landlord, it might be more prudent to focus on preventive maintenance, working with trusted contractors, and setting aside a reserve fund for unexpected repairs. By doing so, you can maintain better control over the maintenance process and ensure the satisfaction of both your property and your tenants without the headache and expense of a home warranty.
If you're a landlord looking to simplify your property management journey and maximize the returns on your investment, look no further than the property management services offered by Eaton Realty. With our years of experience and unwavering commitment to excellence, we are your trusted partner in handling all aspects of property management. Contact us today by filling out a contact form, or by calling 813-672-8022 to discover how we can help you achieve your property management goals and ensure the long-term success of your investment.
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Daniel Rothrock
Director of Property Mgmt., MPM
Daniel is the Director of Property Management at Eaton Realty. He is a Master Property Manager, which is the highest level of recognition you can receive in the field. When he's not covering property management developments and insights on the Eaton blog or managing Eaton's property management team, Daniel can be found serving as the Southeast Regional Vice President/Ambassador for the National Association of Residential Property Managers. You can find Daniel on LinkedIn.
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